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Shipping Policy

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Last Updated: February 2025

At Brintt, we are committed to delivering your orders quickly and efficiently. Below, you will find all the details regarding our shipping process, costs, and timelines.

1. Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • If there are any delays, we will notify you via email.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Shipping MethodEstimated Delivery TimeCost

Standard Shipping7-12 business daysFree on orders over $50

Express Shipping3-7 business daysCalculated at checkout

🚀 Expedited Shipping: Available for select locations at an additional cost.

3. Tracking Information

  • Once your order ships, you will receive a tracking number via email.

  • You can track your order on our website or through the carrier’s website.

4. Shipping Restrictions

  • We currently ship to [USA, Canada, UK, Europe, Australia].

  • We do not ship to PO Boxes, APO/FPO addresses, or restricted countries.

  • International orders may be subject to customs fees or import duties, which are the customer’s responsibility.

5. Lost or Stolen Packages

Brintt is not responsible for lost or stolen packages after they have been marked as "Delivered" by the carrier.
If your package is missing:
1️⃣ Check with neighbors or your local post office.
2️⃣ Contact the shipping carrier with your tracking number.
3️⃣ If you still need assistance, email us at contact@brintt.com.

6. Address Errors & Failed Deliveries

  • Customers are responsible for providing accurate shipping details at checkout.

  • If a package is returned due to an incorrect address, the customer must cover reshipping costs.

7. Delays & Force Majeure

  • Brintt is not responsible for delays caused by customs, natural disasters, or courier service disruptions.

  • Estimated delivery times are not guaranteed and may be affected by high order volumes or external factors.

8. Returns Due to Shipping Issues

  • If your package is damaged upon arrival, contact us within 7 days of delivery.

  • For returns related to shipping problems, please follow our Refund Policy.

9. Contact Information

For any shipping-related questions, reach out to us:

📧 contact@brintt.com

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